FAQ
Find answers to common questions about our services.
Processing time is typically 24 hours for regular clothes and 48 hours for special garments. We also offer express service for urgent needs.
Yes, we accept clothes made of special materials such as silk, satin, and fabrics requiring extra care. Please inform our staff when dropping off your clothes.
You can book laundry services through our website or mobile app. Select the service type, send photos of your clothes, and choose pickup/delivery time.
There are no additional fees for delivery within a 5 km radius from our location. For areas beyond this radius, delivery fees will be charged based on distance.
To prevent damage, ensure clothes have no foreign objects in pockets, avoid using easily faded dyes, and inform us if there are fragile parts.
Yes, we offer dry cleaning services for clothes requiring special care such as suits, wedding gowns, and luxury fabrics.
data